Shipping policy
Last updated: March 2026
Overview
Leaf Vessel is a curated marketplace featuring teas from independent tea makers. Orders are fulfilled and shipped directly from the tea maker producing the product.
Because of this fulfillment model, orders may ship from multiple locations.
Order Processing
Orders are typically processed within 1–3 business days, depending on the tea maker fulfilling the order.
Processing times may vary during holidays, promotions, or periods of high demand.
Shipping Times
Shipping times depend on the tea maker and shipping method selected at checkout.
Typical delivery timeframes within the United States are:
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Standard shipping: 3–7 business days
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Expedited shipping: 2–3 business days (when available)
Actual delivery times may vary depending on carrier delays, weather conditions, or other circumstances outside of our control.
Split Shipments
If your order includes products from multiple tea makers, your items may arrive in separate shipments.
Each tea maker ships directly to ensure the freshest possible product.
Shipping Rates
Shipping rates are calculated at checkout based on the shipping options provided by each tea maker.
Leaf Vessel displays the available shipping rates provided by the tea maker fulfilling your order.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
If your order ships in multiple packages, you may receive multiple tracking numbers.
International Shipping
International shipping availability depends on the tea maker fulfilling the order.
Customers are responsible for any customs duties, import taxes, or additional fees charged by their country.
Address Accuracy
Customers are responsible for providing accurate shipping information at checkout.
Leaf Vessel and its tea makers are not responsible for delays or delivery failures caused by incorrect shipping addresses.
Lost or Stolen Packages
If your package is marked as delivered but you cannot locate it, please contact the shipping carrier first.
If you still need assistance, contact us and we will work with the tea maker and carrier to help resolve the issue.
Questions
If you have any questions about shipping, please contact us at: